TERMS & CONDITIONS

Introduction

(a) This website (the "Site") is operated by Muron ("we," "our," or "us"). By using this Site, you agree to comply with these Terms and Conditions.

Use of the Site, Account, and Orders

(a) By placing an order on the Site, you confirm that you have read, understood, and agreed to these Terms. (b) You must be at least 18 years old and hold a valid payment method to purchase products from us. (c) You may make a purchase with or without creating an account. If you create an account, please ensure your personal details are accurate and up to date. You are responsible for all activity under your account. (d) Orders are placed through the Site and are considered confirmed upon receipt of an order confirmation email. (e) All purchases are subject to product availability. If an item is unavailable after an order is placed, we will contact you with alternative options or a refund. (f) If an order contains an error in pricing, description, or availability, we reserve the right to cancel or amend the order. You will be notified of any such changes.

Products

(a) We take great care to ensure that all product descriptions and images are as accurate as possible. However, variations may occur due to manufacturing processes or screen displays. (b) Prices listed on the Site are in GBP (£) and include applicable taxes unless stated otherwise. (c) Our products are for personal use only. Reselling without prior authorization is prohibited. We reserve the right to limit or cancel orders suspected of unauthorized resale. (d) We may limit sales to specific geographic regions or individuals at our discretion.

Pricing and Payments

(a) Payment for all orders must be made in full at the time of purchase, including any applicable shipping fees. (b) Accepted payment methods are displayed at checkout. We use secure third-party payment processors and do not store payment details. (c) Promotional codes and discounts are subject to their own terms and must be applied at checkout. They cannot be applied retroactively. (d) For international orders, additional taxes, duties, or fees may be charged by your local customs authority. These costs are the responsibility of the customer.

Shipping, Delivery, and Returns

(a) Orders are processed for dispatch within 48 hours on business days (Monday–Friday, excluding public holidays). Delivery times may vary based on location and service selected. (b) Shipping fees and estimated delivery times will be displayed at checkout. (c) During peak sales periods, processing and shipping times may be extended. We appreciate your patience. (d) Please refer to our ‘Shipping, Delivery & Returns’ policy for details on returns, refunds, and exchanges.

Limitations of Liability

(a) To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products or Site. (b) If an issue arises with an order, our liability is limited to the amount paid for the specific order in question. (c) We are not responsible for external factors such as shipping carrier delays, force majeure events, or third-party platform failures.

Disputes and Complaints

(a) If you have a concern or complaint, please contact us directly, and we will make reasonable efforts to resolve the issue. (b) In the event of a dispute, both parties agree to seek mediation before pursuing legal action.

Amendments

(a) We reserve the right to update these Terms and Conditions at any time. Changes will take effect upon posting to the Site. (b) It is your responsibility to review the Terms before placing an order to ensure you agree with the latest version.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For any inquiries regarding these Terms, please contact us at: info@muron.co.uk.

Muron – The Final Touch.